The Gravitational Pull Strategy: How to Win the Next Generation of Software Apps
gave Claude my essays and recent writing and asked it to create a narrative and plan for winning the next generation of enterprise apps
honestly, pretty solid for a one-shot attempt
The Gravitational Pull Strategy: How to Win the Next Generation of Software Apps
The Core Thesis: Data Gravity Is Everything
Winning in the next generation of software isn't about building better UIs or features—it's about creating a core data asset whose gravitational pull is so strong that it subjugates all downstream and upstream workflows. The winners will be those who understand that ownership of critical business objects equals ownership of enterprise value.
The Three-Act Evolution
Act I: From Application to Platform (The Foundation)
Every successful software company follows a predictable path:
- Build an app that solves a specific problem with an opinionated data model
- Extend to platform by opening APIs and allowing customization
- Create extensibility layers to protect and expand the core
This isn't new—Salesforce mastered this with Force.com, AppExchange, and Lightning Apps. But what's changing is the speed and nature of the extensibility layer.
Act II: The AI-Powered Acceleration (The Present)
We're witnessing a fundamental shift in how extensibility manifests. Tools like Lovable, ChatGPT, and other AI app builders are the modern equivalent of yesterday's low/no-code platforms—but with a critical difference: they can understand and extrapolate the nouns and verbs of your business. The winning strategy here is clear:
- Every major software company will release an AI app builder on top of their platform data model
- These builders will be deeply integrated with internal platform APIs
- The depth of business value comes from context—the more your data model permeates the organization, the more valuable your AI builder becomes
This is why Salesforce is betting everything on Agentforce, why ServiceNow is making aggressive CRM plays, and why Microsoft declared "SaaS is dead." They understand that the application layer is collapsing into a data source, and the new value creation happens at the agent layer.
Act III: The Agent-Data Flywheel (The Future)
The next generation isn't about applications at all—it's about: Data Platforms as the Foundation
- Structured data becomes just one input among many
- Unstructured data (emails, calls, documents) becomes actionable through AI
- The richness and texture previously lost in human-to-system translation is preserved
Agents as the New Work Abstraction
- Agents don't just assist humans—they autonomously execute workflows
- Work scales infinitely at zero marginal cost
- The shift from "agent in the loop" to "human in the loop"
Dynamic Interfaces Generated on Demand
- UIs become ephemeral, created by AI when human intervention is needed
- The permanent layer is the data and the agent memory
- Applications become thin shells over intelligent data layers
The Winning Playbook
Step 1: Establish Data Dominance
- Own the critical business objects (customers, employees, transactions, workflows)
- Make your data model the lingua franca of the business domain
- Create switching costs through data gravity—if it's not in your system, it didn't happen
Step 2: Export Your Data Model Everywhere
- Acquire or build middleware to make integration frictionless
- Ensure every other system speaks your language through APIs and connectors
- Make the path of least resistance lead to your platform
Step 3: Enable Infinite Extensibility
- Launch an AI-powered app builder that understands your data model
- Let customers and partners build on your platform without code
- Turn every user into a potential developer through natural language interfaces
Step 4: Collapse the Stack
- Position your platform as the data layer that feeds all agents
- Build or acquire agent capabilities that act on your data
- Create recursive loops where agents generate data that makes agents smarter
Step 5: Control the Orchestration Layer
- Move from prescriptive workflows to intelligent orchestration
- Let the system identify and pursue opportunities autonomously
- Maintain human oversight but automate execution
The Defensive Moat
The beauty of this strategy is its compounding defensibility:
- Data begets more data through agent interactions
- Context accumulates making your agents smarter than competitors
- Network effects accelerate as more workflows connect to your platform
- Switching costs become insurmountable as agent memory and context deepen
The Existential Risk
The threat isn't from better applications—it's from platforms that can:
- Start fresh with an agent-first architecture (no legacy UI burden)
- Aggregate unstructured data more effectively than you can
- Build direct relationships with users through superior agent experiences
- Bypass your data model entirely by creating new paradigms for work
The Ultimate Endgame
The winner of the next generation won't be an application company or even a platform company—it will be an intelligence company that:
- Owns the data that matters
- Controls the agents that act on it
- Orchestrates the workflows that create value
- Generates the interfaces that humans need, when they need them
This is why every SaaS giant is dancing to the same tune. They've heard the music—AI is collapsing their application layers into mere data sources. The only question is whether they can transform fast enough to own the new layer of value creation above it.
The Counter-Intuitive Truth
The companies best positioned to win aren't necessarily today's giants—they're the ones who understand that:
- UI is temporary, data is permanent
- Agents are cheaper than humans but create more value
- Unstructured data is more valuable than structured data
- Orchestration beats prescription
- Context is the new moat
The next Salesforce won't look like Salesforce. It will be born agent-first, built on unstructured data, and its "application" will be whatever its AI decides you need to see in the moment. The gravitational pull won't come from locking in your CRM data—it will come from being so deeply embedded in every workflow that extracting it would be like removing your nervous system.
The Practical Path Forward
For established companies:
- Launch your AI app builder yesterday—this is table stakes
- Acquire data and middleware companies aggressively—you need the pipes
- Rebuild your architecture for agents—not just as tools but as first-class actors
- Treat unstructured data as a strategic asset—not exhaust
- Prepare for UI obsolescence—invest in data and intelligence layers
For new entrants:
- Start agent-native—don't build UI, build intelligence
- Target workflow gaps—where data is lost between systems
- Create new business objects—that only make sense in an AI world
- Build recursive data loops—where usage makes the product smarter
- Focus on orchestration—not prescription
The Final Word
The next generation of software isn't about software at all—it's about intelligence acting on data to create value. The winners will be those who recognize that the interface is dying, the application is collapsing, but the data and the intelligence that acts on it are eternal. Build for that world, and you'll build something whose gravitational pull is truly inescapable.